Services-First
Approach

Services First Approach
Post Published On: May 9, 2018

With the rapid growth of technology, we have seen great dependence from customers and partners on distributor post sales services offerings. Services allow partners to gain recurring business and help to improve their existing margins. As we are in the heart of the business, it gives us insight on where to develop our resources and get them up to date with latest technology offerings in the market.

This allows us as a distributor to offer the best professional deployment and integration of latest technologies. There are so many opportunities that partners and resellers can cover with their own resources. However, with the continuous growth in number of vendors and diversity of technologies, only few partners can cover it all on their own. Hence, services offerings from distribution is key to better serve our partner ecosystem.

Partners can bring innovation to the services they offer to their end customers by investing in those that can bring detailed reports showing vulnerabilities in their infrastructure such as penetration testing, vulnerability assessment and other. With the help of our Cyber Security arm, we can fulfil such needs and help partners perform such services to generate new opportunities. Ingram Micro can further enable partners to differentiate through services.

We are a learning partner to key vendors in the region such as IBM, Cisco, Symantec, Veeam, Vmware, HP, Nuix, Microsoft, Acronis and others. Through our training arm, we help develop our partners to meet the needed requirement to better position their offerings to their end customers. By being able to attend to customer needs end-to-end from pre-sales services to post-sales implementation and training services, partners will be able to transform their businesses.