Ingram Micro Gets Creative With WFH Engagements

Employees who normally received a cake on their birthday pre-quarantine have also been thought of. Suresh got creative with a virtual birthday celebration meeting inculcating various ideas to make the associate feel special.

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The HR Team at Ingram Micro has implemented a number of initiatives, in the past month, to boost employee morale and provide relief to the ones worried about the unknown future. The past few weeks have been hard for everyone involved and a lot of changes have taken place.

“Our first priority has always been to keep our associates and business partners safe. We have taken multiple initiatives to listen to our employees, help them to stay engaged and healthy while working remotely”, said Sven Joos, Executive Director- HR, META.

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One of the key initiatives to promote proactive employee engagement was hosting #IMFit Challenges where associates were asked to share pictures and boomerangs to participate in it. Although physically apart, associates felt positive, motivated and well connected”, said Natasha Francis, HR Business Partner. “It gave a sense that company truly values them and their efforts.”

Another initiative was to organize, countrywide and region wide, virtual town halls. According to Shaji Aslam Syed, Sr. Mgr, Human Resources, it gave an opportunity to associates to come forward and gain clarity on questions related to job stability and future plans, thus providing much needed relief. “They are much more confident about their job and the organization”, added Syed.

A major emphasis was placed on communicating frequently and authentically. Associates have received regular motivational emails on topics such as Embracing Uncertainty, Power of Hope and Cultivating a Growth Mindset. “The responses to these emails have been phenomenal”, said Rency Abraham, Sr. Mgr, Talent Acquisition and Development. “It has brought a smile and instilled hope in many of our employees who were otherwise worried due to the current situation”.

An online training, Leading in Times of Crisis, was conducted ‘enabling Managers/leaders to express clear vision of the current state.’ Led by Joos, he believes that the learning sessions along with the Launch of LinkedIn Learning have ‘made a big impact as well’.

Warehouse employees were appreciated for their hard work and commitment via a Teams’ Call and an #IMGrateful video. In addition to this, a meal a day is being provided by the organization. “We heard about the closure of common spaces at the accommodation of our warehouse employees. They were unable to cook”, said Sreeja Suresh, Administration Manager.

Employees who normally received a cake on their birthday pre-quarantine have also been thought of. Suresh got creative with a virtual birthday celebration meeting inculcating various ideas to make the associate feel special.

“Going forward our focus will remain on the well being of our associates and support the workforce to return back to a profoundly different workplace”, said Joos. Both Joos and Syed are optimistic that ‘the continued support from associates will help Ingram Micro navigate through these tough times as an organization and emerge stronger than before’.

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